Improving the Effectiveness of the Consumer Product Safety System

Closed 30 Nov 2019

Opened 8 Oct 2019


In June 2015, Australian Consumer Affairs Ministers, through the Legislative and Governance Forum on Consumer Affairs (CAF) requested Consumer Affairs Australia and New Zealand (CAANZ) to initiate a broad-reaching review of the Australian Consumer Law (ACL). In April 2017, CAANZ released the Final Report of the ACL Review (the Review).

The Review identified some deficiencies embedded in the current product safety system, and put forward legislative proposals relating to product safety, including the introduction of a General Safety Provision (GSP) to improve the product safety framework.

In August 2017, CAF Ministers asked officials to undertake regulatory impact assessment of a GSP. Ministers noted that further consultation was needed on design and implementation issues.

The Commonwealth Treasury (Treasury) is undertaking this assessment and public consultation on behalf of the Commonwealth, states and territories. This Consultation Regulation Impact Statement (RIS) provides an overview of the current product safety system, explains identified problems and outlines some potential reform options for feedback, including options for a GSP.


Stakeholder events

We are conducting a number of consultation sessions which are expected to be held in Melbourne, Sydney, Perth, Brisbane and Canberra. A teleconference session will also be offered for those who can not attend at one of the listed sessions.

Express your interest

Consumer survey

In addition to written submissions, we are seeking views from consumers on their experiences relating to product safety.

Complete the consumer survey

Business survey

In addition to written submissions, we are seeking views from businesses on their product safety experiences and practices. 

Complete the business survey


While submissions may be lodged electronically or by post, electronic lodgement is preferred. For accessibility reasons, please submit responses sent via email in a Word or RTF format. An additional PDF version may also be submitted.

View our submission guidelines for further information.

How to respond



Address written submissions to:

Consumer Policy Unit
Langton Cres
Parkes ACT 2600




  • Businesses
  • Consumer groups
  • Individuals


  • Fees and Charges
  • Food
  • Policy development
  • Consumer Law
  • Consumer Policy
  • Consumer Protection