Unfair trading practices – exposure draft

Give feedback on draft laws to improve consumer protections from unfair trading practices.

The draft laws will amend the Australian Consumer Law by:

• introducing a general prohibition on conduct that unreasonably manipulates consumers or distorts the environment they make decisions in, causing detriment
• providing protections against unfair subscription practices, including requiring businesses to improve information disclosure and simplify cancellation processes
• improving protections against hidden fees by requiring businesses to disclose mandatory transaction fees.

If the laws pass, they will start on 1 July 2027.

This is part of the government’s commitment to ban unfair trading practices.

You can have your say on the draft laws and the explanatory materials.