We are seeking your views on whether the Australian Consumer Law (ACL) remains suitable to:
protect consumers who use Artificial Intelligence (AI)
support the safe and responsible use of AI by businesses.
AI is a fast-evolving class of technologies. AI may impact a range of economic activities and boost productivity growth.
We are seeking views on how the ACL applies to AI-enabled goods and services, including:
how the existing principles apply
the remedies available to consumers where things go wrong
the mechanisms for allocating liability among manufacturers and suppliers.
Your views will inform other ongoing work:
on Australia's consumer protection framework
to clarify and strengthen existing laws to address AI-related risks and harms.
